Standards show we measure up

Being part of the industry’s regulatory programmes makes sense as a business and creates confidence for everyone, suppliers, trades, and homeowners.

Our participation in industry bodies, certification and standards programmes offers a further guarantee of the quality you can expect of our work, and of the standards we apply more widely in the running of our business.

Here are our industry accreditations:

Fensa

FENSA is a government-authorised scheme that monitors building regulation compliance for replacement windows and doors. Every FENSA Approved Installer is assessed regularly to ensure its standards are continually maintained.

Every installation of external windows, doors and roof lights is given a certificate to prove its compliance.

GGF

The Glass and Glazing Federation is a trade association continually raising standards in the industry. It supports its members with a mix of technical, training, health and safety and best practice standards. It also represents the industry in government consultations. GGF accreditation is given to installers that abide by established standards, prioritise financial stability, and employ trained professionals who adhere to the GGF standards.

TrustMark

TrustMark is the Government Endorsed Quality Scheme that covers work carried out in or around your home.

When you choose a TrustMark Registered Business, you are engaging an organisation that has been thoroughly vetted to meet required standards and has made a commitment to good customer service.

CTSI

The Chartered Trading Standards Institute (CTSI) is dedicated to the fields of trading standards and consumer protection. Its members promote fair business practices, tackling rogue traders and protecting UK consumers.

As an advocate, it helps to shape government policy to better protect consumers and safeguard honest business. It also highlights the role the trading standards profession and consumer protection plays in supporting a healthy economy and contributing to success on a range of wider social and environmental issues.

TGAS

The Glazing Arbitration Scheme (TGAS) is an independent alternative dispute resolution (ADR) scheme, for the glass and glazing industry, and other glazing related and home improvement products. Run by the Chartered Institute of Arbitrators, its objectives are to increase confidence for consumers and provide an impartial judgement for any disputes through a transparent process.