We try our best to make it easy for you.
But there’s no escaping the fact that most of our products are a bit on the technical side.
If you feel like you could do with some help, you’ll find links here to helpful advice on selecting products, on the different energy ratings and on planning, security and much else besides.
You can also find warranty information, ideas about finance options and details on our approach to customer care.
There are blogs and advice pages, recent press stories and a _very_ comprehensive FAQ section.
But there are some things we can’t help you with
Should really go for French doors in RAL 4003 Heather Violet Red?
On that, sadly, we cannot advise.
Our customer service promise
SEH BAC is a company that cares. We care about our customers. We care about the quality of our products and our workmanship, and we care about our good reputation, a reputation that we are proud of as it has been earned by offering good service to our customers over many years. We also care after our work is done by giving you a 10 year guarantee.
Advice centre
Product care and maintenance
Heaps of hints and a whole stash of ideas for caring for your home.
Find out more
Choosing the right product
We’ve compiled a little page of all the things you might need to help you better understand the products we sell.
Find out more
Planning and regulations
Detailed guides on current planning and building regulations applied mainly to conservatories and extensions.
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Home security
Some good ideas on how to improve your home’s security as well as more detailed information on current security standards you should expect from different products.
Find out more
Energy savings
Probably the main reason for replacing windows and doors is to improve home thermal efficiency. Consequently we’ve much to say about that.
Find out more
Finance and pricing
As difficult as it is to price different options, there is some outline guidance here and an idea of the aspects that affect pricing.
Find out moreFrequently Asked Questions
Do you make your own products?
No, we only offer an installation service. However, all products are rigorously tested and precision fabricated by industry leaders to meet your exact specifications.
How easy is it to get through to your Aftersales or service team if I have a problem?
Simple. Click through to our ‘Service Request’ page, fill out the form and we’ll get back to you.
Multi-award winning company
Here at SEH BAC, we’re proud to have won many prestigious awards for our products as well as our work in the community:
We’re one of the largest regional retail companies
Vetted for professionalism, competency & compliancy
Our Accreditations
